Hiring front-desk staff is the largest operational expense for independent clinics and SMBs after rent. When factoring in turnover, sick days, and missed after-hours calls, human-only reception drains practice margins.
| Expense Category | Annual Cost (US Average) | Monthly Impact |
|---|---|---|
| Base Wage ($20/hr, 40 hrs/wk) | $41,600 | $3,466 / mo |
| Payroll Taxes, Healthcare & Benefits (22%) | $9,150 | $762 / mo |
| Turnover, Recruiting & Onboarding (Avg 8 mo tenure) | $4,800 | $400 / mo |
| Paid Time Off, Sick Leave & Coverage Gaps | $3,200 | $266 / mo |
| Total Fully-Loaded Overhead | $58,750 / yr | $4,895 / mo |
AgentForge is not designed to fire your best team members. It is designed to remove phone slavery from their desk:
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